Leading the Human Side of AI

Unexpected Research Discoveries, Inspiring Stories, and Specific Strategies to Advance a Culture of AI Enthusiasm

Some of Our Happy Speaking Clients

THE HUMAN SIDE OF AI ADOPTION DETERMINES AI RESULTS. JASON BRINGS A NEW APPROACH and unexpected insights TO INSPIRE AI ADOPTION AND ENTHUSIASM.

Watch CGK’s President, Jason Dorsey, deliver a presentation on Gen Z, Millennials, and the generations. This is a great example of his speaking style and the energy, humor, and perspective he brings to leading the human side of AI. He has keynoted AI events for leaders across industries.

PRESENTATION OVERVIEW:

People are the key to AI adoption. Leaders know this truth. Workplace culture reflects this reality. Yet AI adoption is not where it should be, given the extraordinary talent it can unlock for team members. Jason knows this well, because he’s led groundbreaking studies on AI adoption and worked alongside leaders to turn AI ambition into measurable results.

If AI offers such tremendous benefits, why aren’t more people adopting it at work? Why isn’t AI adoption keeping up with the tremendous benefits it can deliver?

Because AI is more than just a new tool. It represents a new approach to information, work habits, collaboration, trust, and human behavior. This requires a very human approach to increase usage, overcome fears and concerns, and spark the sustained enthusiasm that turns the promise of AI into realized talent and results.

In this inspiring, entertaining, and counter-intuitive program, behavioral researcher Jason Dorsey shares his “wow” stats from his AI research discoveries, frontline perspectives, breakthrough moments, and specific strategies to advance AI adoption in organizations. This has never been more urgent as entire marketplaces are being upended by AI-native companies competing against legacy businesses and everything in between

KEY PRESENTATION OUTCOMES:

Why is this presentation different from every other AI presentation?

Because Jason is a behavioral researcher focused on the human side of AI adoption. He brings an honest combination of logic, emotion, empathy, humor, and experience to the stage. His deep respect for people and their work realities builds fast trust, while his laugh-out-loud storytelling is the missing ingredient for bringing a new perspective to such significant change.

Jason doesn’t share AI tricks and gimmicks, which often distract from the real work needing to be led. Instead, Jason focuses on exactly what determines whether people use AI consistently to amplify their talent: how people view AI through a profoundly human lens.

This high-energy, inspiring presentation values your people and brings a new perspective to using AI that delivers on your must-achieve AI vision.

Note: This presentation includes original research from Jason Dorsey and CGK into AI adoption in the workforce across generations, education, job roles, and more.

CLIENT TESTIMONIALS

Our Access: Innovation event draws industry leaders and executives nationwide. No speaker commanded the attention and interest of our attendees as well as Jason. His earnest mix of energy, well-researched perspective, well-timed humor, and practical insights made his keynote the talk of our event and the highest-rated presentation. He gave our attendees exactly what we wanted—a fresh, insightful, deeply tailored understanding of how to better serve their...customers and why such service is critical for competing differently and succeeding in fiercely competitive markets.

Jason Dorsey delivers incredible...insights and strategies that will future-proof your business. His deep domain expertise, engaging speaking style, and thought-provoking insights are the best in the business. I have had Jason speak to my clients, our industry, and our top leadership team as he provides an incredible and actionable foundation for driving growth in any business.

Jason Dorsey was awesome and one the best keynote speaker we’ve ever worked with. He spent time learning about our company, leaders and what was important us. He energized our event. He connected with 3,600 of our leaders the moment he took the stage. It was incredible to experience. He had them laughing, taking notes, interacting with each other, and deeply focused through his entire one-hour keynote. He was by far our highest-rated speaker. If you're looking for a speaker that combines new insights, great energy, candid stories, and specific actions you can use immediately, I highly recommend Jason Dorsey. He delivers!

Jason’s presentations with our leadership team and board at Children’s Nebraska were truly impactful. He helped us see generational differences in pediatric healthcare not as barriers, but as opportunities to connect more deeply with patients, families, and each other. His authenticity, humor and practical insights will make a lasting difference in how we lead and serve.”

PRESENTATION OVERVIEW:

In this inspiring future-meets-present program, The Future of Customer Experience, CGK’s acclaimed speakers reveal exactly what you need to know and do to create the customer experience mindset, strategy, and approach that fits your organization, strengths, and vision. Jason and his team have led numerous studies—B2B and B2C—to uncover exactly what you need to know to unlock the potential of customer interactions in unexpected ways that you can act on immediately.

KEY PRESENTATION OUTCOMES:

Your audience will leave this high-energy keynote to full-day presentation inspired and able to focus on what matters most to unlock the potential of customer interactions.

In The Future of Customer Experience, you’ll see firsthand why CGK’s speakers have received more than 1,000 standing ovations all over the world, from New York and Los Angeles to Chile and India.

*Please note that CGK’s speakers are not available through speaker bureaus.

Our Speaking customization process

Step 1

Initial Event Details and Customization Kickoff

Client identifies topic or topics of interest. Client shares attendee overview, key event goals, and confirms event details. Client completes CGK Customization Framework to share leadership’s priorities, attendee mindset, event overview, core messages, and more.

Step 2

Promotional Assets Provided

Speaker provides custom invite video (optional), speaker bio, headshot options, and presentation description for internal and external promotion.

Step 3

Landscape Review and Confidential Data Transfer

Speaker reviews the client's website, social media, recent press coverage, and other external-facing information and important industry trends. Client provides confidential data (if useful) for informing speaker’s content, strategies, and solutions, such as workforce and customer data.

Step 4

Customization Meeting and Presentation Creation

Deep dive into leadership’s goals, organizational culture, behavioral drivers/blockers, content pillars, and actions/case studies that will drive measurable results. Speaker creates customized presentation integrating all customization steps into visually powerful slides that drive learning and key actions.

Step 5

On-Site Stage and A/V Check

AV check scheduled. Slides, intro, and handouts are provided two weeks before the event.

Step 6

Optional Integration with Prior Presenter

Speaker will review high-level speaking points from the presentation immediately prior to their own for seamless transition and flow.

Step 7

VIP Meet-and-Greet or VIP Book Signing

Optional VIP Meet-and-Greet or memorable book signing following the presentation. Client orders books in advance for signing.

Step 8