How Leaders Can Drive Innovation in Traditional Industries
Unlock Growth When Competitors are Everywhere
Some of Our Happy Speaking Clients
Your industry is more competitive than ever. you need an ACTIONABLE approach to create space to grow now.
PRESENTATION OVERVIEW:
Traditional industries are more competitive than ever. Established companies are fiercely trying to protect what they have. Emerging threats and new trends want to upend the entire industry.
Yet leaders must drive innovation within their traditional industry to create growth. Is this possible? Absolutely, but the traditional playbook won’t deliver non-traditional results.
In this inspiring, strategy and story-filled program, Jason Dorsey shares his unexpected discoveries, latest research, and practical actions to drive growth by innovating differently when competitors are everywhere.
Every leader in attendance will gain a new perspective, approach, and real-world examples they can use right away—all delivered in Jason’s trademark high-energy, interactive style!
The future is more competitive, not less. Driving innovation in traditional industries is the missing path leaders need to fuel growth in established markets to create breakout opportunities.
This program is ideal for leaders at all levels who desire a new approach and practical strategies to solve the challenge of growth in traditional and established industries.
KEY PRESENTATION OUTCOMES:
- Gain a new perspective on the hidden behavioral dynamics, unmet needs, and overlooked opportunities that exist in established industries
- Learn new approaches for competing in ways that quickly stand out, create a defensible difference®, and provide a foundation for stability and innovation
- Be inspired to bring new energy to established teams and businesses in a way that drives momentum, excitement, and results
The perspective, research, and solutions Jason shares will enable you to instantly create more value for stakeholders when competitors and tradition are everywhere. This is the missing, insights-driven approach to leading for growth in established markets that they don’t teach in business school!
In How Leaders Can Drive Innovation in Traditional Industries, you’ll see firsthand why Jason Dorsey has received more than 1,000 standing ovations from New York and Los Angeles to Chile and India.
CLIENT TESTIMONIALS
PRESENTATION OVERVIEW:
The future of customer experience is the future of your business. The challenge is that customer experience priorities, expectations, and best practices are rapidly evolving and vary by generation. In fact, what works for one generation can be a complete turn-off for another. Solving this challenge and delivering the future of customer experience today creates an immediate strategic advantage and foundation for sustained growth.
In this inspiring future-meets-present program, The Future of Customer Experience, CGK’s acclaimed speakers reveal exactly what you need to know and do to create the customer experience mindset, strategy, and approach that fits your organization, strengths, and vision. Jason and his team have led numerous studies—B2B and B2C—to uncover exactly what you need to know to unlock the potential of customer interactions in unexpected ways that you can act on immediately.
KEY PRESENTATION OUTCOMES:
- Learn a new way to approach customer experience, support, and service through a behavioral lens
- Separate myth from truth through data to drive engagement, trust, resolve questions, and strengthen loyalty
- Leave motivated to act on specific strategies and insights customized for your organization
Your audience will leave this high-energy keynote to full-day presentation inspired and able to focus on what matters most to unlock the potential of customer interactions.
In The Future of Customer Experience, you’ll see firsthand why CGK’s speakers have received more than 1,000 standing ovations all over the world, from New York and Los Angeles to Chile and India.
*Please note that CGK’s speakers are not available through speaker bureaus.
Our Speaking customization process
Step 1
Initial Event Details and Customization Kickoff
Client identifies topic or topics of interest. Client shares attendee overview, key event goals, and confirms event details. Client completes CGK Customization Framework to share leadership’s priorities, attendee mindset, event overview, core messages, and more.
Step 2
Promotional Assets Provided
Speaker provides custom invite video (optional), speaker bio, headshot options, and presentation description for internal and external promotion.
Step 3
Landscape Review and Confidential Data Transfer
Speaker reviews the client's website, social media, recent press coverage, and other external-facing information and important industry trends. Client provides confidential data (if useful) for informing speaker’s content, strategies, and solutions, such as workforce and customer data.
Step 4
Customization Meeting and Presentation Creation
Deep dive into leadership’s goals, organizational culture, behavioral drivers/blockers, content pillars, and actions/case studies that will drive measurable results. Speaker creates customized presentation integrating all customization steps into visually powerful slides that drive learning and key actions.
Step 5
On-Site Stage and A/V Check
AV check scheduled. Slides, intro, and handouts are provided two weeks before the event.
Step 6
Optional Integration with Prior Presenter
Speaker will review high-level speaking points from the presentation immediately prior to their own for seamless transition and flow.
Step 7
VIP Meet-and-Greet or VIP Book Signing
Optional VIP Meet-and-Greet or memorable book signing following the presentation. Client orders books in advance for signing.
Step 8
Custom Speech Recap Video
Speaker records an engaging 4 to 6-minute speech recap video post-event. Client distributes the video for rapid message reinforcement.
Step 1
Initial Event Details and Customization Kickoff
Client identifies topic or topics of interest. Client shares attendee overview, key event goals, and confirms event details. Client completes CGK Customization Framework to share leadership’s priorities, attendee mindset, event overview, core messages, and more.
Step 2
Promotional Assets Provided
Speaker provides custom invite video (optional), speaker bio, headshot options, and presentation description for internal and external promotion.
Step 3
Landscape Review and Confidential Data Transfer
Speaker reviews the client's website, social media, recent press coverage, and other external-facing information and important industry trends. Client provides confidential data (if useful) for informing speaker’s content, strategies, and solutions, such as workforce and customer data.
Step 4
Customization Meeting and Presentation Creation
Deep dive into leadership’s goals, organizational culture, behavioral drivers/blockers, content pillars, and actions/case studies that will drive measurable results. Speaker creates customized presentation integrating all customization steps into visually powerful slides that drive learning and key actions.
Step 5
On-Site Stage and A/V Check
AV check scheduled. Slides, intro, and handouts are provided two weeks before the event.
Step 6
Optional Integration with Prior Presenter
Speaker will review high-level speaking points from the presentation immediately prior to their own for seamless transition and flow.
Step 7
VIP Meet-and-Greet or VIP Book Signing
Optional VIP Meet-and-Greet or memorable book signing following the presentation. Client orders books in advance for signing.
Step 8
Custom Speech Recap Video
Speaker records an engaging 4 to 6-minute speech recap video post-event. Client distributes the video for rapid message reinforcement.
Why CGK Speakers Are Unique
We believe in results. We have made it our business to be researchers first, ensuring all of our insights are backed by data, actionable, and highly customized to your needs. At the same time, we know engagement and being an entertaining presenter is key to events that audiences rave about, especially given short attention spans. CGK speakers are trusted by over 700 globally recognized organizations, companies, and media outlets as the authority on generational data, strategies, and insights.
Over 1,000 Standing Ovations
We will deliver the most engaging presentation your audience has ever seen. It’s our mission.
Trusted by Name Brands
Companies like Mercedes-Benz, Four Seasons, McDonald’s, Marriott, Wells-Fargo, and Visa have all trusted us with their high-profile events.
Over 500 Media Appearances
We have been the go-to experts for media outlets such as The Today Show, WSJ, CNN, ABC, NPR, FOX, HLN, BBC, USA Today, and countless more.
Engage Your Audience
CUSTOMER EXPERIENCE VARIES BY GENERATION. LEARN THE HIDDEN TRENDS THAT MATTER THE MOST TO DRIVE RESULTS NOW
Key Presentation Outcomes:
- Learn a new way to approach customer experience, support, and service through a behavioral lens
- Separate myth from truth through data to drive engagement, trust, resolve questions, and strengthen loyalty
- Leave motivated to act on specific strategies and insights customized for your organization